“We are so pleased with the entire experience with the Boiler Guys. Firstly, I called you guys on a Friday at 420pm and actually got a live person answering the phone. Secondly, one of your technicians were able to come the very next day. Thirdly, we had the pleasure of meeting Alex. What a sweet knowledgeable gentle guy who took the time to explain everything that we had going on with our existing system in great detail. This was the first time that anyone was able to properly diagnose what we had going on. Alex doesn’t know this but he was the 4th person we had in to look at our system. Alex then took the time to explain what a new boiler system could do for us and the different options available to us. He was patient, he wasn’t pushy or intimidating.
After Alex left we discussed how we were going to move forward and decided on the option that Alex presented. We had set up a date for install in two weeks. Well, the expected happened and our hot water tank started leaking.
A few days later we emailed the Boiler Guys and was able to arrange for a sooner install date. Two days later Alex was at our house on a Sunday morning taking care of business. After two long days the system was finally up and running. Fifthly, Alex took his time and explained the system to us along with the warranty and how our system could be hooked up to our existing furnace and possibly solar panels.
So from start to finish it was a very positive experience with Alex and The Boiler Guys!
I would highly recommend Alex and the Boiler Guys to anyone looking for this type of product. The fact that the boiler we had installed is Canadian made is an added bonus.
Thanks Alex and the Boiler Guys”
Matt and Michelle, Barrie, ON.